• Provide general support to visitors and stakeholders.
  
• Monitor production to ensure quality control.
  
• Present sales, revenue and expenses reports to the management team.
  
• Report to directors on stock levels, issues etc.
  
• Oversee and record daily deliveries.
  
• Place orders to replenish stocks avoiding inefficiencies or excessive surplus.
  
• Ensuring product stock is adequate for all distribution channels and can cover direct demand from customers.
  
• Work with the accounts team to ensure all payments are received on time.
  
• Collaborate with sales team to identify and grow opportunities within territory.
  
• Build and maintain strong, long-lasting client relationships.
  
• Develop new business with existing clients (up sell and cross-sell) and/or identify areas of improvement.
  
• Development of new accounts.
  
• Recognize customer needs and provide insights for improving the product portfolio based on interactions with and feedback from customers.
  

Requirements

• Fluent in English and Swahili.
  
• Strong verbal and written communication skills.
  
• Excellent listening, negotiation and presentation abilities.
  
• Attention to detail and problem-solving skills.
  
• Excellent time management skills and ability to multi-task and prioritize work.
  
• Proficiency in MS Office (MS Excel and MS Outlook, in particular), experience in Tally a plus.
  
• Ability to track inventory accurately and create reports.
  
• An analytical mind with good math skills.
  
• Excellent organizational and leadership skills.
  
• Previous experience as a sales representative or sales manager.
  
• Proven ability to juggle multiple account management projects at a time, while maintaining sharp attention to detail.
  
• A creative mind with an ability to suggest improvements.
  
• Reliable and trustworthy.