Job Summary:

• Greet visitors and clients in a warm, professional manner.
  

• Answer, screen, and direct incoming phone calls.
  

• Manage incoming/outgoing mail and couriers.
  

• Maintain a tidy and welcoming reception area.
  

• Coordinate meeting room bookings and prepare rooms as needed.
  

• Manage visitor logs and access control protocols.
  

• Manage the CEO’s calendar, appointments, and travel arrangements.
  

• Draft and respond to emails, letters, and memos on behalf of the CEO.
  

• Organize and coordinate meetings, including preparing agendas, minutes, and follow-ups.
  

• Maintain confidentiality of sensitive information and documentation.
  

• Prepare presentations, reports, and other documents as requested.
  

• Liaise with internal departments and external stakeholders on behalf of the CEO.
  

• Assist in planning and organizing company events or leadership meetings.
  

• Order and manage office supplies and stationery.
  

• Assist with filing, data entry, and basic administrative tasks.
  

• Perform other duties as required to ensure smooth office operations.
  

Requirements

• Diploma or Bachelor’s Degree in Business Administration, Office Management, or related field.
  

• Minimum 2 years of experience in a receptionist or executive assistant role.
  

• Strong organizational and multitasking abilities.
  

• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint).
  

• Professional appearance and attitude.
  

• High degree of discretion and confidentiality.
  

• Ability to prioritise and work under pressure in a fast-paced environment.
  

• Previous experience supporting C-level executives.
  

• Tech-savvy and comfortable with virtual meeting tools (Zoom, Teams).
  

• Friendly, approachable, and customer-service oriented.
  

• Strong time management and follow-up skills.