• Develop and execute the IT strategy in alignment with the company’s business objectives and long-term goals
  
• Lead and inspire the IT team to ensure successful execution of IT projects and operational effectiveness.
  
• Provide expert advice to the executive team on emerging technology trends and opportunities to improve organizational performance.
  
• Evaluate and recommend industry-specific software and technologies that enhance operational efficiency and competitiveness.
  
• Ensure that IT services and solutions are scalable, secure, and aligned with best practices in the industry.
  
• Oversee the design, implementation, and maintenance of the company’s IT infrastructure, mostly based on cloud Microsoft solutions, ensuring its reliability, security, and scalability.
  
• Implementation of Enterprise Resource Planning (ERP) and related support systems
  
• Manage the organization’s network, systems, and data storage to ensure smooth operations.
  
• Manage relationships with external vendors and service providers to ensure cost-effective delivery of IT services and solutions.
  
• Ensure that hardware, software, and IT services are maintained and upgraded in accordance with company needs and technological advancements.
  
• Digitization of most of companies processes.
  
• Lead the development and implementation of cybersecurity strategies to safeguard the organization’s data, systems, and technology infrastructure.
  
• Continuously assess the IT environment for vulnerabilities and implement appropriate risk mitigation measures.
  
• Ensure compliance with relevant regulations and industry standards related to data security and privacy.
  
• Establish and enforce IT policies and procedures to ensure compliance with regulatory requirements and best practices.
  
• Prepare and manage IT disaster recovery plans to ensure business continuity in the event of a cyberattack or system failure.
  
• Oversee the IT support function to ensure high levels of service delivery and customer satisfaction.
  
• Develop and implement IT support processes and procedures to address technical issues in a timely and efficient manner.
  
• Regularly assess IT support performance and identify areas for improvement in service delivery.
  
• Develop and manage the IT budget, ensuring cost efficiency in the delivery of IT services and solutions.
  
• Continuously assess the cost-effectiveness of technology investments and identify opportunities to optimize expenditure.
  
• Work with the Finance Director to ensure the alignment of IT budgets with company financial goals.
  
• Lead a team of IT professionals, providing guidance, mentorship, and support to ensure high performance and development.
  
• Collaborate with IT teams within the group to follow IT standards and guidelines.
  
• Stay abreast of emerging technologies, trends, and industry developments to advise the organization on potential technological improvements.
  
• Conduct research on technology solutions that could enhance business processes and support the company’s strategic objectives.
  
• Drive innovation by encouraging the team to explore new ideas and technologies that support business growth.
  
• Make data-driven decisions to ensure that the IT infrastructure is secure, reliable, and effective.
  
• Provide leadership and guidance to the team in resolving complex technical issues, ensuring timely and efficient solution
  
• Promote a culture of innovation within the IT team, encouraging creative thinking and problem-solving to address business challenges.
  
• Be proactive in identifying and addressing potential risks and challenges in the IT environment.
  
• Maintain a customer-focused mindset, ensuring IT solutions meet the business needs of internal stakeholders.
  

Requirements

• Bachelor’s degree in information technology computer science, or a related field. Added advantage: Master’s Degree in IT Management or related fields.
  
• Relevant certifications (e.g., PMP, CISSP, ITIL) are advantageous.
  
• Minimum 8-10 years of relevant experience in IT leadership, including at least 5 years in a managerial role within a complex, multi-departmental organization.
  
• Proven experience managing IT teams and IT infrastructure in a fast-paced environment.
  
• Experience with IT strategy development and implementation, experience with advanced cybersecurity frameworks, disaster recovery, incidents response, and IT service management.
  
• Experience in leading Enterprise Resource Planning (ERP) systems implementation especially Microsoft Dynamics . Competencies:
  
• Strong leadership skills with the ability to inspire and motivate a team to achieve excellence.
  
• Strong analytical and problem-solving skills to identify and address complex IT issues.
  
• Deep understanding of IT hardware and software applications and technologies (MS Azure cloud infrastructure, ERP systems, Document Flow solutions, Master Data Management solutions etc.).
  
• Strong project management skills with a track record of successfully leading complex IT projects from inception to completion.
  
• Excellent oral and written communication skills, with the ability to convey technical concepts to non-technical stakeholders.
  
• Proven track record in managing IT budgets and optimizing technology costs.
  
• In-depth knowledge of IT governance, risk management, and compliance.
  
• Proactive, innovative, and adaptable to rapidly changing technological trends.
  
• Excellent English is a must.