Job Summary;

• Provide direction and support to departmental managers and supervisors, ensuring alignment with organizational goals.
  
• Set a good and appropriate example as a leader, representing the company.
  
• Follow and adhere to all company rules and regulations.
  
• Improve management reporting and information flow.
  
• Develop and implement operational strategies to streamline processes and improve efficiency in alignment with company goals.
  
• Provide visionary leadership to the logistic team, fostering a culture of innovation and excellence.
  
• Design good implementable plans for clients’ business in line with company policy
  
• Prospect, identify and share leads to facilitation the development of the business, Bringing and managing new customers on board
  
• Help the MD with strategic thinking about new clients and the future of the company.
  
• Ensure all operations comply with local and international laws and all regulatory authorities.
  
• Ability to sort out all operational queries relating to local government authorities. (eg TRA)
  
• Stay updated on changes in regulations and implement necessary adjustments to maintain compliance.
  
• Develop and manage budgets, financial forecasts, and cost-control measures.
  
• Ensure that all financial requests and transactions are well handled with integrity.
  
• Uphold ethical standards and promote a culture of integrity, honesty, and transparency within the transportation department.
  
• Ensure compliance with company policies and procedures, as well as relevant industry standards and regulations.
  
• To ensure all sets of new documents received are valid plus certificated from concerned regulatory bodies and are in place to effect file validation.
  
• To ensure all clearing procedures are conducted accurately and on a timely manner.
  
• Oversee the coordination and monitoring of cargo movement, ensuring timely delivery and compliance with regulations are met.
  
• To ensure clients receive their reports on time and schedule agreed upon.
  
• Coordinate with shipping lines, shippers and any regulatory authority to ensure smooth operations of the business.
  
• Provide and achieve Monthly loading targets.
  
• Building relations with new and existing customers, Prompt attention to all clients’ requirements and resolve complaints within stipulated time frame.
  
• Follow up outstanding payments relating to clearing/ Transit operations and ensure timely collection.
  
• Ensure weekly reporting of updates and activities to the reporting Manager.
  
• To ensure all documentation & loading of export containers are done in a smooth and timely manner.
  
• To ensure all containers are checked and remarked on their conditions.
  
• To ensure confirmation of scanned containers, ensure they are booked and in-boarded in the vessel.
  
• Bond Management.  
  
• To ensure all Bonds are requested, monitored and cancelled in a timely manner.
  
• Allocate resources effectively to meet operational requirements, including office staff, drivers, shipping line staff, port staff.
  
• Optimize resource utilization to maximize efficiency and minimize costs.
  
• People management and coordination with team members at various locations to ensure smooth flow of business operations.
  
• Analyze operational data and performance metrics to identify areas for improvement and drive operational excellence.
  
• Prepare regular reports and presentations for senior management, highlighting key performance indicators, achievements, and challenges.
  
• Devise strategies and processes that maximize profits and at the same time reduce costs for the company.
  
• Monitor the profitability of shipments and investigate any discrepancies that may arise due to operational hiccups.
  
• Constantly look for ways to improve the service to our clients.
  
• Identify opportunities for business growth and sourcing of new clients for the company Clearing.
  
• Lead initiatives to streamline processes, enhance efficiency, and reduce costs within the transit/ export department.
  
• Encourage innovation and best practices to continuously improve the quality of transportation services.
  
• To maintain your understanding and keep up to date with changes as they occur, to be able to advise customers on import and export restrictions, tariff systems, insurance requirements and all other custom-related matters.
  
• Implement safety protocols and procedures to ensure the health and safety of drivers, employees, and the public.
  
• Identify and mitigate risks associated with transportation operations, including safety risks, security risks, and operational risks.
  
• Maintain strong relationships with customers and stakeholders, ensuring a high level of customer satisfaction.
  
• Address customer inquiries, concerns, and feedback in a timely and professional manner.
  
• Ensuring a high level of customer service and quality throughout.
  
• Prompt attention to all clients’ complaints within the stipulated time frame and with good feedback from management.
  
• Lead and coordinate a team -Recruit, Performance manager and take responsibility for Manage subcontractors (Clearing agents, Air and sea ‘carriers, local distribution road transporters
  
• Identify training needs within the transportation team and implement training programs to enhance skills and knowledge.
  
• Promote a culture of learning and development to support career growth and succession planning within the department.
  
• Foster a collaborative and high-performance work environment, promoting teamwork and professional development.
  

Requirements

• Bachelor’s degree in business administration with specialization/certification in Export-Import / Customs Clearing and Freight Forwarding University Degree or a related Field / Logistics
  
• At Least 8-10 years working experience of which 5 years must be at Managerial level
  
• Proven knowledge of ASYCUDA WORLD and MICROSOFT Systems
  
• Knowledge and understanding of import and export trading/shipping by all modes and inco terms, customs legislation, tariffs, import/export documentation, customs clearance, logistics and transportation, bond management and customs declaration, import
  
• Willing to travel at short notice as and when need arises
  
• Must be pro-active and driven
  
• Excellent leadership skills
  
• Excellent problem solving & interpersonal skills.
  
• Attention to detail and can work long hours
  
• Ability to work successfully in fast- paced, deadline-driven situations