Job Summary:
The Sales Executive will
be spearheading the lubricant market segment in the country to ensure effective
& profitable growth. The role requires a candidate with extensive trade
management experience, particularly in the lubricants field due to the chemical
nature of these products. The Sales Executive will be responsible for close
coordination with the Sales Manager and specifically managing, in respect of
lubricants and related products and services, the full scope of activities
necessary for ensuring the movement of the products with the appropriate tech
specs through the trade channels – B2B and B2C. This includes but is not
limited assessing and analysing the specific product requirements, overseeing
technical support to all consumers, identifying and developing new
opportunities in the trade segments, and growth of lubricants in the country
and in exports.
Job Responsibilities:
- Maintaining process integrity in setting
up new customers with regards to full documentation. This includes the process
for customer credit application forms.
- Analyse and provide relevant information
pertaining to competitors in the market.
- Monitoring portfolio credit terms and
managing client collections accordingly.
- Resolving Customer grievances in terms of
product inquiries, supply issues, quality and technical queries.
- Assisting in all marketing and sales
promotion activities.
- Actively seeking out new sales
opportunities through cold calling, personal networks, social media, etc.
- Conducting market research to identify
selling possibilities and evaluate customer needs.
- Create frequent reviews and reports
with sales and financial data.
- Participate on behalf of the company in
exhibitions or conferences.
- Analysing, recommending solutions and
monitoring the performance and maintenance of lubrication equipment at customer
sites.
- Conducting technical trainings for
customers and prospects.
- Conducting & coordinating testimonials
and field tests/trials at customer/prospects locations for new / existing
products with the aim of acquiring new business or switching customers to new
and higher performance products.
- Advising the Sales Manager of any
market/customer changes affecting monthly sales forecasts, blending and
importation of lubricants.
- Ensuring HSEQ policy implementation and
compliance at customer locations.
- Technology
and quality stewardship for overall lubes product range in Tanzania.
- Analysing the technical needs of customers
and advising them on the appropriate products and services; prospecting on
product recommendations based on lubrication surveys.
- In conjunction with tech team,
interpreting oil analysis lab reports and advising customers accordingly.
- Attend regular trainings to improve
knowledge and skills.