Job Description
Job Summary:
Our Client is searching for a skilled Massage Therapist with a background in luxury spa services to deliver outstanding massage and therapy experiences to our esteemed guests. This role is perfect for individuals with a track record in high-end spa settings, potentially including experience in remote locations ("the bush"), who are now seeking to work in a similarly exclusive environment closer to home
Responsibilities:
- Deliver a variety of spa services (body treatments, massages, facials, waxing, and
manicures/pedicures) safely and comfortably.
- Maintain equipment and inventory of products.
- Keep a clean and stocked room.
- Acknowledge and respond to relevant customer queries, needs, and expectations.
- Suggest and promote retail products or additional services.
- Uphold hygiene standards and follow health and safety regulations.
- Cooperate with and report on the administration on any arising issues.
- Apply best practices and be up to date with market trends.
Requirements
- Proven work experience as a Spa Therapist, preferably in a luxury 5-star
environment.
- Proficient in various massage therapies and body treatments with hands-on
experience.
- Strong understanding of the human body, able to identify muscle tension and
deliver effective treatment.
- Experience in sales and upselling spa-related treatments and products.
- Excellent command of the English language, both spoken and written.
- Exceptional communication and customer service skills, with the ability to interact
with guests professionally and enthusiastically.
- Knowledgeable in recommending treatments based on individual client needs and
preferences.
- Ability to maintain a clean, organized, and hygienic workspace.
- Positive attitude and commitment to working hard and efficiently.
- Team player willing to support other business areas during downtime.
- Impeccable grooming and presentation.
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