Job Summary;
Our Client, a FMCG distributor and supermarket is looking
for a professional and customer service-oriented supermarket manager to oversee
daily operations at the supermarket. As the Supermarket Manager, he/she will
supervise the operational and organizational standards of the supermarket and
the duties will include undertaking administrative tasks, monitoring inventory
levels, and developing business strategies.
The ideal candidate must be able to improve customer
satisfaction and meet monthly sales goals. In addition to being an excellent
communicator, he/she should also demonstrate outstanding leadership and
interpersonal skills.
Responsibilities;
- Delivering
excellent service to ensure high levels of customer satisfaction.
- Being head
of sales and driving sales to reach set target.
- Motivating the
team to meet sales objectives by training and mentoring staff.
- Creating
business strategies to attract new customers, expand store traffic, and enhance
profitability.
- Build a
portfolio of retail corporate clientele.
- Overseeing new
staff.
- Responding to
customer complaints and concerns in a professional manner.
- Ensuring store
compliance with health and safety regulations.
- Developing and
arranging promotional material and in-store displays.
- Preparing
detailed reports on buying trends, customer requirements, and profits.
- Undertaking
store administration duties such as managing store budgets and updating
financial records.
- Monitoring
inventory levels and ordering new items.