Desk Representative will be responsible for different receptionist and clerical
duties around the office. As the front-line-employee, your role will be
extremely important for improving customer experience and satisfaction. The
goal should always be to make guests feel comfortable and satisfied while in
front desk clean, tidy and supplied with all the necessary supplies.
communicate with and welcome guests and show the guests around the property.
all the customers' questions and address their complaints.
all incoming calls, redirect them when needed.
letters, packages and send them to appropriate destination.
supply orders when needed.
and update records and files.
and log office expenses and costs.
years of experience as Front Desk Representative or similar role in the
knowledge of office management and bookkeeping.
knowledge of MS Office (especially Excel and Word).
interpersonal and communication skills.