• Resolves problems by clarifying the customer's complaint, determining the cause of the problem, selecting and explaining the best solution to solve the problem, following up to ensure resolution.
  
• Successful candidate should be able to handle all customer’s inquiries received timely and professionally.
  
• Monitoring the Airbnb page and responds clients.
  
• Understanding customers' needs and identifying their problems.
  
• Demonstrates a positive, enthusiastic, friendly attitude.
  

Requirements

• Bachelor’s degree or equivalent experience preferred.
  
• 1-3 years’ experience in real estate or sales.
  
• Good knowledge of Microsoft Office, google sheets, emailing.
  
• ​Ability to troubleshoot key issues.
  
• Strong communication skills.